Shipping Policy – rossi

Shipping Policy

At Rossi Furniture, we offer flexible shipping options designed to accommodate your needs. Please review the details below to determine which service best suits your order.


 

Standard Delivery – FREE

Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).

Tracking: Tracking and shipping notifications provided as soon as your order ships.

Scheduling & Signature: No appointment or signature required.

Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.

Note: Standard delivery does not include installation, assembly, or packaging removal.

 


 

Threshold Delivery – $50.00

Delivery Method: Items delivered to the first dry area inside your home or garage.

Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).

Scheduling: Appointment scheduling is included.

Signature: Required upon delivery.

Note: Unpacking, assembly, and trash removal not included.

 


 

White Glove Delivery – $100.00

Delivery Method: Delivered to the room or outdoor area of your choice.

Service Includes:

Appointment scheduling and a 30-minute call-ahead.

Visual inspection of packaging.

Two-level walk-up access.

Placement of item(s) in your desired location.

Unpacking and light assembly (up to 30 minutes).

Complete packaging removal.

Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.

Signature: Required at the time of delivery.

Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.

Note: White Glove does not include extensive assembly. Please contact us directly for special requests.

 

Free White Glove Delivery – Orders $2,000+

Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.

Service Includes:

Pre Inspection for any damage on box

Delivery to your room of choice

Unpacking and placement

Light assembly (if applicable)

Removal of all packaging materials

Appointment & Signature Required

 


 

Lead Times

Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.


 

Delivery Restrictions

We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.

Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.


 

Delays & Special Requests

Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.

For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.


 

If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.