From 1–2 day shipping options to free white glove delivery on most items directly to you
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Description
Shipping
Returns
Offered in a modern yet timeless barrel-style back silhouette, the versatile Retreat Chair combines wood, cane, and fabric in a chic organic design. The chair frame is finished in the sand-colored Dune, complemented by the Neo Cream performance fabric on the upholstered seat and back and raffia cane on the back of the chair. The retreat is crafted with flat-cut cathedral oak veneers and is characterized by two distinct finishes. Each finish is transparent by design to showcase the unique grain patterns of the veneer. Dune is light as sand and smooth as a shore after a receding tide. The second finish, Black Sand was inspired by the black silk sands found on the shorelines of exotic beaches of Maui and Tahiti. Inspired by serene, tropical resort destinations that offer an escape from the pressures of modern life, Retreat is designed to help consumers replicate these peaceful and tranquil environments within their homes. The collection can be curated into two distinct personalities: Island Oasis and Modern Zen. Island Oasis intermingles both finishes, creating a tropical retreat-inspired vibe accentuated with organic details such as rope, cane, travertine, and woven accents. Highlights include a dramatic pole-cane-inspired poster bed, island-influenced dining pieces, and several upholstered accent pieces using printed and woven textiles and soft sage-toned leather. A few pops of accent finishes called Seagrass and Lagoon can be found on select pieces, enhancing the tropical mood of the collection. Modern Zen delivers a tranquil personality with a contemporary twist that showcases the Dune finish, which is enhanced with accent items in Black Sand. Several pieces incorporate woven cane, dramatic split bamboo-inspired accents, as well as travertine stone. Highlights include a woven cane panel bed with clean modern lines and a variety of case pieces featuring geometric patterns and spa-inspired accents. Upholstered stationary and accent seating—available in sage and caramel tone leathers—complete the Zen narrative. Adding the finishing touch, the collection’s hardware is custom-designed to match each personality. Look for reed-inspired designs in Island Oasis and gently textured designs in Modern Zen. Both hardware options are featured in a soft pewter-plated finish.
Features:
- Material: Fabric
- Barrel style back
- Tack in floor glide
- Cane back of back
- Finish: Light Wood
- Performance fabric
- Fabric seat and seat back
- Material: Wood, Cane and Fabric
- Finish Dune: Transparent by design to showcase the unique grain patterns of the veneer, Dune is light as sand and smooth as a shore after a receding tide.
Specifications:
- Width: 24.00"
- Depth: 25.75"
- Height: 33.50"
- Weight: 20.9 lb
Shipping Policy
At Rossi Furniture, we offer flexible shipping options designed to accommodate your needs. Please review the details below to determine which service best suits your order.
Standard Delivery – FREE
Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).
Tracking: Tracking and shipping notifications provided as soon as your order ships.
Scheduling & Signature: No appointment or signature required.
Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.
Note: Standard delivery does not include installation, assembly, or packaging removal.
Threshold Delivery – $50.00
Delivery Method: Items delivered to the first dry area inside your home or garage.
Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).
Scheduling: Appointment scheduling is included.
Signature: Required upon delivery.
Note: Unpacking, assembly, and trash removal not included.
White Glove Delivery – $100.00
Delivery Method: Delivered to the room or outdoor area of your choice.
Service Includes:
Appointment scheduling and a 30-minute call-ahead.
Visual inspection of packaging.
Two-level walk-up access.
Placement of item(s) in your desired location.
Unpacking and light assembly (up to 30 minutes).
Complete packaging removal.
Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.
Signature: Required at the time of delivery.
Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.
Note: White Glove does not include extensive assembly. Please contact us directly for special requests.
Free White Glove Delivery – Orders $2,000+
Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.
Service Includes:
Delivery to your room of choice
Unpacking and placement
Light assembly (if applicable)
Removal of all packaging materials
Appointment & Signature Required
Please Note: Some clearance items over $2,000 may not qualify for free white glove delivery. If your order is affected, a member of our team will reach out to confirm delivery options before processing. Thank you for your understanding.
Lead Times
Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.
Delivery Restrictions
We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.
Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.
Delays & Special Requests
Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.
For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.
If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.
Note: Signature required for proof of delivery.Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.
- Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
- Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
- Orders sent via a White Glove Service are delivered on average 4-6 weeks after the order leaves the factory.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include production time for out of stock or made to order items.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery.
If you’re not satisfied, let us know within 30 days after you receive your order by emailing support@rossifurniture.com— we'll then coordinate a pick up, ship the product back and, once it's received by us in good condition, issue you a refund.
Return requests must be received within 30 days after delivery.
Upon receipt of your request, all information will be reviewed and further instruction will be provided upon issuance of the request. Any merchandise received for return or exchange must be in 100% brand new, factory sealed condition, with all original packaging and contents intact.
Returns will only be accepted if the item is in its original condition and packaging. The item must be returned with all of its parts, instructions, and accessories.
A refund will be processed after the items have been received in the warehouse and investigated.
Many of our pieces are hand-crafted from natural materials. The beauty is in the natural variations, the irregular distresses. sporadic oxidations, and color fluctuations. These are normal characteristics that will be affect the performance of your piece and are not considered a manufacturer defect.
In Case of Damage
It is your responsibility to inspect your product upon delivery. Any damage that occurs upon delivery must be reported immediately. If not reported within 14 days of delivery, the defects and variances will be considered “acceptable” and will not be accepted for return or exchange. We will work with you to resolve the issue to your satisfaction. If you choose to return a damaged item, purchase price, taxes and delivery fees will be refunded.
Clearance Merchandise – Final Sale Policy
All clearance items at Rossi Furniture are final sale and sold as-is. These items are not eligible for returns, exchanges, or cancellations. Prices reflect deep discounts and include free standard delivery where applicable. Please review all details carefully before purchase.
Credits and Refunds
Taxes paid will be refunded
Delivery fees will not be refunded unless the item returned is found to have a manufacturer defect or was damaged in transit
A restocking fee and redelivery fee will be applied to merchandise that is returned or exchanged for reasons other than manufacturer defect or damage. Restocking fee does not apply to Non-Furniture Items as defined above
Refunds will be issued in the original form of payment. It is your responsibility to ensure furnishings fit through all interior structures and into the desired space. Items that are returned or exchanged due to size will be refunded only in the form of a store gift card minus the initial delivery fee and/or restocking fee. For merchandise picked up at the home, refunds will be processed once it has been received and inspected at our warehouse. Depending on your pick up location, the processing of this refund can take up to 30 days.