Let's Do the Mambo

Standard Delivery – FREE

Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).

Tracking: Tracking and shipping notifications provided as soon as your order ships.

Scheduling & Signature: No appointment or signature required.

Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.

Note: Standard delivery does not include installation, assembly, or packaging removal.

Threshold Delivery – $50.00

Delivery Method: Items delivered to the first dry area inside your home or garage.

Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).

Scheduling: Appointment scheduling is included.

Signature: Required upon delivery.

Note: Unpacking, assembly, and trash removal not included.

White Glove Delivery – $100.00

Delivery Method: Delivered to the room or outdoor area of your choice.

Service Includes:

Appointment scheduling and a 30-minute call-ahead.

Visual inspection of packaging.

Two-level walk-up access.

Placement of item(s) in your desired location.

Unpacking and light assembly (up to 30 minutes).

Complete packaging removal.

Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.

Signature: Required at the time of delivery.

Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.

Note: White Glove does not include extensive assembly. Please contact us directly for special requests.

Free White Glove Delivery – Orders $2,000+

Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.

Service Includes:

Pre Inspection for any damage on box

Delivery to your room of choice

Unpacking and placement

Light assembly (if applicable)

Removal of all packaging materials

Appointment & Signature Required

Lead Times

Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.

Delivery Restrictions

We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.

Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.

Delays & Special Requests

Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.

For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.

If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.

Lead times vary by item. In-stock pieces ship within 4–9 days. Custom and made-to-order pieces typically ship in 8–12 weeks (occasionally longer for specialty finishes). Our team will provide updates throughout the process.

No — at this time, we only ship within the 48 contiguous United States. If you require delivery to Alaska, Hawaii, or an international destination, please contact our team for recommendations on freight forwarding services that may accommodate your needs.

Care instructions are provided or made available with every product. For upholstered pieces, we recommend regular vacuuming and professional cleaning as needed. For wood, marble, and metal finishes, use a soft, damp cloth and avoid harsh chemicals.

Many of our upholstery options are performance fabrics — stain-resistant, easy to clean, and kid- and pet-friendly. Ask our team for recommendations.

Non-custom, non-clearance items may be returned within 14 days of delivery for a refund, minus outbound shipping and a 15% restocking fee. All returned items must be in original packaging and condition.

Custom and made-to-order pieces are considered Final Sale once production begins. Please confirm all specifications carefully before approving your order.

If your item arrives with visible damage, please refuse delivery and contact us within 48 hours. If damage is discovered after delivery, take photos of the packaging and product and contact our team immediately so we can arrange a replacement or repair.