CUSTOM UPHOLSTERY
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Sku: M32-80110-85
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Sku: M34-80110-99
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Sku: M07-80110-85
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Sku: M10-80110-89
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Sku: M30-80110-80
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- $2,878.00
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Elevate your space with the sculptural elegance of the Faye Chair. Featuring a rounded, barrel-like silhouette, this accent piece combines timeless curves with modern sophistication. The loose seat cushion is upholstered in luxurious Cipria textured fabric, offering both comfort and a soft, inviting aesthetic. Tapered cone legs provide a sleek contrast, adding a touch of refinement to its grounded form.
Features:
- Rounded barrel-style back and arms
- Loose seat cushion for plush comfort
- Upholstered in Cipria textured fabric
- Sleek, tapered cone legs
Specifications:
- Width: 28 1/2" (72.4 cm)
- Depth: 32" (81.3 cm)
- Height: 34 1/2" (87.6 cm)
- Weight: 43 lb (19.4 kg)
- Volume: 23.34 cu ft (0.7 m3)
- Arm Height: 19" (48.3 cm)
- Seat Width: 22 1/2" (57.2 cm)
- Seat Depth: 22 1/2" (57.2 cm)
- Seat Height: 18" (45.7 cm)
Our bespoke pieces are thoughtfully created just for you—featuring tailor-made configurations, premium fabric selections, and personalized finishes. These items are crafted to your exact specifications and are not regularly stocked in our warehouse.
Each order is placed directly with the manufacturer and typically takes 6 to 10 weeks to complete, depending on material availability and production scheduling.
Fabric Approval Process
To ensure your full satisfaction:
• A fabric swatch will be provided
• A custom 3D model will be generated
• Final written approval is required before production begins
Once approved, the order is final and cannot be canceled, modified, or refunded.
Project Discount Available
Working on a design project? Enjoy 15% off custom upholstered merchandise when the item is used in a qualified project. Please speak with your sales consultant for eligibility and details.
Down Payment & Availability
All custom orders require a 100% down payment at time of purchase.
Availability is not guaranteed until confirmed by the manufacturer. If the item becomes unavailable, we will issue a full refund.
Cancellation & Return Policy
Custom upholstered merchandise is FINAL SALE and not eligible for return or exchange.
Warranty Coverage
All custom pieces include a standard 1-year limited manufacturer’s warranty.
Optional extended protection plans are available for purchase at the time of sale.
Need Assistance?
• For design and order inquiries: support@rossifurniture.com
• Business Hours: Monday–Friday, 8:00 AM – 5:00 PM PST
We offer flexible shipping options designed to accommodate your needs. Please review the details below to determine which service best suits your order.
Standard Delivery – FREE
Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).
Tracking: Tracking and shipping notifications provided as soon as your order ships.
Scheduling & Signature: No appointment or signature required.
Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.
Note: Standard delivery does not include installation, assembly, or packaging removal.
Threshold Delivery – $50.00
Delivery Method: Items delivered to the first dry area inside your home or garage.
Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).
Scheduling: Appointment scheduling is included.
Signature: Required upon delivery.
Note: Unpacking, assembly, and trash removal not included.
White Glove Delivery – $100.00
Delivery Method: Delivered to the room or outdoor area of your choice.
Service Includes:
Appointment scheduling and a 30-minute call-ahead.
Visual inspection of packaging.
Two-level walk-up access.
Placement of item(s) in your desired location.
Unpacking and light assembly (up to 30 minutes).
Complete packaging removal.
Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.
Signature: Required at the time of delivery.
Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.
Note: White Glove does not include extensive assembly. Please contact us directly for special requests.
Free White Glove Delivery – Orders $2,000+
Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.
Service Includes:
Delivery to your room of choice
Unpacking and placement
Light assembly (if applicable)
Removal of all packaging materials
Appointment & Signature Required
This service ensures that your luxury piece arrives perfectly presented and ready to enjoy.
Lead Times
Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.
Delivery Restrictions
We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.
Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.
Delays & Special Requests
Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.
For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.
If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.
Note: Signature required for proof of delivery.Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.
- Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
- Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
- Orders sent via a White Glove Service are delivered on average 4-6 weeks after the order leaves the factory.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include production time for out of stock or made to order items.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery.
All custom upholstered sofas and sectionals are final sale and non-returnable once approved and processed. Each piece is made-to-order based on your specific selections, including fabric, configuration, and finish.
To ensure satisfaction prior to production:
- fabric swatch will be sent for your review.
- custom 3D model of your design will be provided for visual confirmation.
Your written approval of both the swatch and model is required before the order proceeds to production.
Due to the bespoke nature of these items, no cancellations, refunds, or returns will be accepted after approval. Please review all selections carefully before confirming.
For questions or assistance during the customization process, our design team is here to help.
Frequently Asked Questions
General information
Product information
Returns & Exchanges
What are your shipping options?
Standard Delivery – FREE
Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).
Tracking: Tracking and shipping notifications provided as soon as your order ships.
Scheduling & Signature: No appointment or signature required.
Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.
Note: Standard delivery does not include installation, assembly, or packaging removal.
Threshold Delivery – $50.00
Delivery Method: Items delivered to the first dry area inside your home or garage.
Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).
Scheduling: Appointment scheduling is included.
Signature: Required upon delivery.
Note: Unpacking, assembly, and trash removal not included.
White Glove Delivery – $100.00
Delivery Method: Delivered to the room or outdoor area of your choice.
Service Includes:
Appointment scheduling and a 30-minute call-ahead.
Visual inspection of packaging.
Two-level walk-up access.
Placement of item(s) in your desired location.
Unpacking and light assembly (up to 30 minutes).
Complete packaging removal.
Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.
Signature: Required at the time of delivery.
Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.
Note: White Glove does not include extensive assembly. Please contact us directly for special requests.
Free White Glove Delivery – Orders $2,000+
Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.
Service Includes:
Pre Inspection for any damage on box
Delivery to your room of choice
Unpacking and placement
Light assembly (if applicable)
Removal of all packaging materials
Appointment & Signature Required
Lead Times
Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.
Delivery Restrictions
We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.
Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.
Delays & Special Requests
Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.
For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.
If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.
How long will my order take to arrive?
Lead times vary by item. In-stock pieces ship within 4–9 days. Custom and made-to-order pieces typically ship in 8–12 weeks (occasionally longer for specialty finishes). Our team will provide updates throughout the process.
Do you ship outside the continental U.S.?
No — at this time, we only ship within the 48 contiguous United States. If you require delivery to Alaska, Hawaii, or an international destination, please contact our team for recommendations on freight forwarding services that may accommodate your needs.
How do I care for my furniture?
Care instructions are provided or made available with every product. For upholstered pieces, we recommend regular vacuuming and professional cleaning as needed. For wood, marble, and metal finishes, use a soft, damp cloth and avoid harsh chemicals.
Are your fabrics performance-grade?
Many of our upholstery options are performance fabrics — stain-resistant, easy to clean, and kid- and pet-friendly. Ask our team for recommendations.
What is your return policy?
Non-custom, non-clearance items may be returned within 14 days of delivery for a refund, minus outbound shipping and a 15% restocking fee. All returned items must be in original packaging and condition.
Are custom orders refundable?
Custom and made-to-order pieces are considered Final Sale once production begins. Please confirm all specifications carefully before approving your order.
What if my order arrives damaged?
If your item arrives with visible damage, please refuse delivery and contact us within 48 hours. If damage is discovered after delivery, take photos of the packaging and product and contact our team immediately so we can arrange a replacement or repair.
How it Works
Enjoy exclusive tiered savings when purchasing qualifying pieces together:
- 15% off when you buy 2 or more items
- 20% off when you buy 4 items
- 25% off when you buy 5 or more items
Bundles can include pieces from any collection, encouraging you to mix and match to create complete room sets — living, dining, bedroom, or outdoor. Eligible items include in-stock or custom-order indoor and outdoor furniture from qualifying collections.
Exclusions: clearance, final sale, or as-is items; accessories, rugs, art, lighting; delivery, taxes, and custom design fees.
Shipping
Orders placed under a bundle discount promotion are subject to the following shipping terms:
White Glove Delivery
Most items included in a bundle discount order will be shipped via White Glove Delivery, which includes in-home placement, unpacking, and removal of packaging materials.
Exclusions
Certain items may not qualify for White Glove service due to product dimensions, packaging constraints, or delivery location limitations. These items will be shipped via standard delivery and may require self-assembly or handling.
Split Shipments
Bundle orders may ship in multiple deliveries, depending on product availability and shipping method. You will receive separate tracking information for each shipment.
Delivery Scheduling
For White Glove items, a delivery appointment will be scheduled with you in advance. Standard delivery items may be left at your doorstep or delivered according to carrier protocol.
Additional Charges
If your delivery location is considered remote or requires special handling (e.g., stairs, narrow access), additional fees may apply. Our team will notify you in advance if applicable.
Customer Responsibility
It is the customer’s responsibility to ensure accurate delivery information is provided at the time of order. Missed appointments or refused deliveries may incur a redelivery fee.
Returns
All Bundle Discount Orders Are Final Sale
Due to the significant savings offered, orders placed under a bundle discount promotion are typically considered final sale and are not eligible for return or refund.
Exception Handling
In rare circumstances, returns may be approved at Rossi Furniture’s discretion. This may include instances of:
Manufacturer defects
Shipping damage
Order fulfillment errors
Approval & Process
Any return request must be submitted in writing within 7 days of delivery.
All return requests are subject to review and require prior written approval from our customer care team.
Approved returns must be in original condition and packaging. Return shipping costs and restocking fees may apply.
Partial Returns & Price Adjustments
If a return is accepted for part of a bundle, the order will be recalculated based on the full price of the items kept. The refund will reflect the adjusted total.
Policy Updates
Rossi Furniture reserves the right to modify or discontinue bundle discount promotions at any time without prior notice.
Questions?
Contact our team at support@rossifurniture.com or call 855-588-1308 for personalized assistance or to request a custom bundle quote.
