Custom Fabric Options
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- Cleaning Method: Solvent or Mild Detergent
- Color Family: White
- Cover Collection: Performance
- Cover Type: Solid
- Direction: Rail Road - Acr
- Grade: C
- Primary Content: Polyester/Polyester Blend
Our bespoke pieces are thoughtfully created just for you—featuring tailor-made configurations, premium fabric selections, and personalized finishes. These items are crafted to your exact specifications and are not regularly stocked in our warehouse.
Each order is placed directly with the manufacturer and typically takes 6 to 10 weeks to complete, depending on material availability and production scheduling.
Fabric Approval Process
To ensure your full satisfaction:
• A fabric swatch will be provided
• A custom 3D model will be generated
• Final written approval is required before production begins
Once approved, the order is final and cannot be canceled, modified, or refunded.
Project Discount Available
Working on a design project? Enjoy 15% off custom upholstered merchandise when the item is used in a qualified project. Please speak with your sales consultant for eligibility and details.
Down Payment & Availability
All custom orders require a 100% down payment at time of purchase.
Availability is not guaranteed until confirmed by the manufacturer. If the item becomes unavailable, we will issue a full refund.
Cancellation & Return Policy
Custom upholstered merchandise is FINAL SALE and not eligible for return or exchange.
Warranty Coverage
All custom pieces include a standard 1-year limited manufacturer’s warranty.
Optional extended protection plans are available for purchase at the time of sale.
Need Assistance?
• For design and order inquiries: support@rossifurniture.com
• Business Hours: Monday–Friday, 8:00 AM – 5:00 PM PST