CUSTOM UPHOLSTERY
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Sku: 7403-001
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Sku: MV036-78
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Sku: M105-702-L
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Sku: M105-701-F
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The Marcello 8 ft. Sofa stands out with its tailored tight back, channel-free silhouette, and elegant welt trim. Perfect for a curated modern space, its upholstered in premium fabric and offers structured comfort. The Upholstery Collection features a mix of coordinating sectionals, sofas, loveseats, chairs and ottomans groupings to help you create a pulled-together and inspiring space for your home. With styles ranging from traditional to contemporary – and everything in between – each can be dressed in more than 500 cover options for a variety of lifestyles. Each piece features blend-down seat cushions and throw pillows for added comfort.
Features:
- Traditional rolled arms
- Turned wood feet
- Loose seat cushion
- Tight back
- Two 20-inch pillows
- Finish: A large variety of multi-step, upscale finishes available with elaborate hand detailing.
- Hundreds of fabric options available.
Specifications:
- Width: 98"
- Depth: 38"
- Height: 31"
- Weight: 177 lb
- Arm Height: 31"
- Seat Width: 74"
- Seat Depth: 23 1/2"
- Seat Height: 20"
Our bespoke pieces are thoughtfully created just for you—featuring tailor-made configurations, premium fabric selections, and personalized finishes. These items are crafted to your exact specifications and are not regularly stocked in our warehouse.
Each order is placed directly with the manufacturer and typically takes 6 to 10 weeks to complete, depending on material availability and production scheduling.
Fabric Approval Process
To ensure your full satisfaction:
• A fabric swatch will be provided
• A custom 3D model will be generated
• Final written approval is required before production begins
Once approved, the order is final and cannot be canceled, modified, or refunded.
Project Discount Available
Working on a design project? Enjoy 15% off custom upholstered merchandise when the item is used in a qualified project. Please speak with your sales consultant for eligibility and details.
Down Payment & Availability
All custom orders require a 100% down payment at time of purchase.
Availability is not guaranteed until confirmed by the manufacturer. If the item becomes unavailable, we will issue a full refund.
Cancellation & Return Policy
Custom upholstered merchandise is FINAL SALE and not eligible for return or exchange.
Warranty Coverage
All custom pieces include a standard 1-year limited manufacturer’s warranty.
Optional extended protection plans are available for purchase at the time of sale.
Need Assistance?
• For design and order inquiries: support@rossifurniture.com
• Business Hours: Monday–Friday, 8:00 AM – 5:00 PM PST
We offer flexible shipping options designed to accommodate your needs. Please review the details below to determine which service best suits your order.
Standard Delivery – FREE
Delivery Method: Driveway or doorstep delivery (front porch for UPS small parcel).
Tracking: Tracking and shipping notifications provided as soon as your order ships.
Scheduling & Signature: No appointment or signature required.
Carrier: Most small decor and furniture items ship via UPS standard shipping. Expedited shipping is available at an additional cost.
Note: Standard delivery does not include installation, assembly, or packaging removal.
Threshold Delivery – $50.00
Delivery Method: Items delivered to the first dry area inside your home or garage.
Access Requirement: Please ensure that items will fit through all necessary entryways (doors, stairways, hallways).
Scheduling: Appointment scheduling is included.
Signature: Required upon delivery.
Note: Unpacking, assembly, and trash removal not included.
White Glove Delivery – $100.00
Delivery Method: Delivered to the room or outdoor area of your choice.
Service Includes:
Appointment scheduling and a 30-minute call-ahead.
Visual inspection of packaging.
Two-level walk-up access.
Placement of item(s) in your desired location.
Unpacking and light assembly (up to 30 minutes).
Complete packaging removal.
Scheduling: You will receive a call 2–3 days prior to your delivery to confirm your 4-hour delivery window.
Signature: Required at the time of delivery.
Rescheduling: If you need to change your appointment, please contact us at least 24 hours in advance (Monday–Friday, 7:00 AM – 7:00 PM PST) to avoid additional fees.
Note: White Glove does not include extensive assembly. Please contact us directly for special requests.
Free White Glove Delivery – Orders $2,000+
Enjoy complimentary White Glove Delivery on any item or order valued at $2,000 or more.
Service Includes:
Delivery to your room of choice
Unpacking and placement
Light assembly (if applicable)
Removal of all packaging materials
Appointment & Signature Required
This service ensures that your luxury piece arrives perfectly presented and ready to enjoy.
Lead Times
Estimated shipping times are provided on each product page. Some items, particularly made-to-order or bespoke pieces, may have extended lead times. You will receive updates and tracking information once your order ships.
Delivery Restrictions
We currently ship within the contiguous United States. For shipments to Alaska, Hawaii, or international destinations, please contact us at support@rossifurniture.com.
Customers are responsible for ensuring that items will fit through doorways, hallways, and stairwells prior to delivery.
Delays & Special Requests
Due to the handcrafted nature of many of our pieces and ongoing global shipping fluctuations, occasional delays may occur. Our team will communicate proactively should any issues arise.
For delivery modifications or special accommodations, please reach out to us at support@rossifurniture.com prior to shipment.
If you have any questions about our shipping services or would like assistance selecting the right option for your order, please contact us at support@rossifurniture.com or call (888) 588-1308.
Note: Signature required for proof of delivery.Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.
- Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
- Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
- Orders sent via a White Glove Service are delivered on average 4-6 weeks after the order leaves the factory.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include production time for out of stock or made to order items.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery.
All custom upholstered sofas and sectionals are final sale and non-returnable once approved and processed. Each piece is made-to-order based on your specific selections, including fabric, configuration, and finish.
To ensure satisfaction prior to production:
- fabric swatch will be sent for your review.
- custom 3D model of your design will be provided for visual confirmation.
Your written approval of both the swatch and model is required before the order proceeds to production.
Due to the bespoke nature of these items, no cancellations, refunds, or returns will be accepted after approval. Please review all selections carefully before confirming.
For questions or assistance during the customization process, our design team is here to help.